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FREQUENTLY ASKED QUESTIONS

You can contact our sales team, which is available 24/7, by using the methods below to place an order:

  • Shoot an email at sales@sharpcustomboxes.com
  • Live Chat with our packaging/ Printing Experts.
  • Call us at: (973) 718-7625
  • Fill our online quotation form and send your requirements.

We have the latest printing machines available, which work on offset/Litho, screen printing, and digital printing technology. We have a team of professionals who know all the newest market design trends. Sharp Custom Boxes will work for the best of your brand.

Yes! We can complete all of your design needs. You can send us your order specifications by email or by live chat. Then with the help of our professionals, we will design/manufacture the box precisely according to your ideas.
Yes! Upon placing an order, we provide free design assistance to our customers. Our designers will be happy to assist you with your box design.
Sure! We are experts in the customization of boxes, and our experts will make sure to complete all of your required/requested specifications. We can do either way, only outside printing or inside & outside printing as per customer requirement.
The file types we require for printing are EPS, PSD, PDF, AI, or CDR format with 300 dpi resolution.
Our team will be available 24/7 to update you continuously on the status of your order. You can connect us via phone call, live chat, or email.
Once the customer approves a final digital PDF proof by email, the order has been placed, and after that, our team will start working on the order. The initial setup needs to be developed, and after that, if you want to change the design, it is possible, but it may involve some extra charges depending on the order status.

You can send your design files by email at sales@sharpcustomboxes.com, and after that, our design team will design your packaging boxes accordingly. But if you don’t have any ideas, you can still share your thoughts, and we will take care of them.

Yes, we have digital and physical proofs/samples of our most recent printed boxes. Instead, we will also show you a digital mockup of your box design/template for approval.

We are accepting payments by Bank Transfer or by Credit/Debit Card.

Of course, as we are offering all custom size boxes, so; we can’t list all of the box styles on the website. But you can order them by calling us at 973 718 7625 or by emailing us at sales@sharpcustomboxes.com or by live chatting with us on our website. 

There are not any separate costs on order, die or setup. Your order will be sent to you at your doorstep without any hidden fees. The quotation includes all the expenses from production to delivery. 

Yes, we also ship in other countries than the United States, and you can get free shipping from any location all around the globe. 

Usually, we offer a turnaround time of 6 to 8 business days. But it also depends on the design, size, and material of your packaging boxes. But if a job has a complex structure, it may take some extra bit of time.

The minimum order quantity is 50 custom boxes, but as much as you increase the quantity, the price per unit will be low. The order quantity can be less according to the designs/size of the boxes. You can also contact the sales team through live chat, phone call, or email for more information.

We supply all of our boxes at wholesale prices, so our customers can decrease their expenses and earn high profits. 

Yes! We have a safe shipping process; we deliver the boxes with complete precautions. In this way, they are not damaged during the shipping process.